All orders ship from Republic of Ireland (EU) via An Post Standard Delivery. If you require tracked shipping please contact us for prices.

  • We aim to ship your delivery within 48 hours of your order (Mon-Fri).
  • We will contact you on the email address you have provided if there is an issue with your order.
  • Please be aware that during promotions and other busy times this may take an extra day or so. Email us if your order is time-sensitive and we will do our very best for you.
  • Pre-orders ship on the date specified on the order page. All other items ordered at that time will ship with the pre-order. Please place a separate order if you would like other items dispatched immediately.
  • We are sorry that we have to charge shipping - as a small company we cannot avail of the discounted shipping rates that larger companies can. Our promise to you: If you are overcharged for postage and packaging we will refund this when your order ships.

FAQ

Do you offer wholesale/trade or bulk rates? Yes, wholesale (trade) catalogues are available on request to sales@womancraftpublishing.com. We are happy to offer bulk order rates for small groups, women's circles etc.

Will my order incur any duty/tax/brokerage fees upon delivery? Customers are responsible for any import duty/tax and brokerage fees as these are not included in shipping costs. Every country has a unique tax/duty policy. Please contact your local postal system to obtain this information. The following is our general guidance to you:
Orders to countries in the EU will not be liable for import/duty fees upon delivery.
Books are not a VAT taxable item, and therefore orders containing only books should be free from VAT charges to the UK. Following Brexit, all UK orders under €22 (incl. shipping) are free from taxes and charges. Orders under €150 are liable for VAT and an import charge from Royal Mail on delivery, payable by the customer. Orders over €150 are also liable for customs charges, as well as VAT and import duty. Yes, this sucks. The cut off for duties for Rest of World orders is €45 in most territories.

Can I cancel an order? We’ll gladly process cancellations that are received before order shipment. Orders already shipped are not eligible for cancellation. To request a cancellation, email info@womancraftpublishing.com.

Help! I put in the wrong address. Please send an email to info@womancraftpublishing.com as soon as possible. We’re happy to make corrections if the error is caught before shipment. If the item has already shipped, you will be responsible for forwarding the item to your correct address. We do not assume any responsibility for lost parcels if an incorrect address was given at the time of order.

My order never arrived (or something was missing). Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Please refer to the estimated shipping times above, and if your package is significantly outside of this period contact us at info@womancraftpublishing.com and we will discuss refunds or reissues with you.

Part of my order is missing. If you placed a large order, please be aware that we often split these into two shipments for weight reasons. But sometimes, being fallible humans, we miss an item. Please contact us at info@womancraftpublishing.com and we will discuss refunds or reissues with you.

My order was damaged. Oh no! We're so sorry, we pack our orders with care and love. We hate when they get damaged in transit. Email us at info@womancraftpublishing.com and send a photograph, and we will discuss refunds or reissues with you.