All orders ship from Republic of Ireland (EU) via An Post Standard Delivery. If you require tracked shipping please contact us for prices.
FAQ Do you offer wholesale/trade or bulk rates? Yes, wholesale (trade) catalogues are available on request to sales@womancraftpublishing.com. We are happy to offer bulk order rates for small groups, women's circles etc.
Will my order incur any duty/tax/brokerage fees upon delivery? Customers are responsible for any import duty/tax and brokerage fees as these are not included in shipping costs. Every country has a unique tax/duty policy. Please contact your local postal system to obtain this information. The following is our general guidance to you:
Can I cancel an order? We’ll gladly process cancellations that are received before order shipment. Orders already shipped are not eligible for cancellation. To request a cancellation, email info@womancraftpublishing.com. Help! I put in the wrong address. Please send an email to info@womancraftpublishing.com as soon as possible. We’re happy to make corrections if the error is caught before shipment. If the item has already shipped, you will be responsible for forwarding the item to your correct address. We do not assume any responsibility for lost parcels if an incorrect address was given at the time of order. My order never arrived (or something was missing). Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Please refer to the estimated shipping times above, and if your package is significantly outside of this period contact us at info@womancraftpublishing.com and we will discuss refunds or reissues with you. Part of my order is missing. If you placed a large order, please be aware that we often split these into two shipments for weight reasons. But sometimes, being fallible humans, we miss an item. Please contact us at info@womancraftpublishing.com and we will discuss refunds or reissues with you. My order was damaged. Oh no! We're so sorry, we pack our orders with care and love. We hate when they get damaged in transit. Email us at info@womancraftpublishing.com and send a photograph, and we will discuss refunds or reissues with you. |